Please use the link below to view or download our order form.
Order Forms (*PDF Format, 484K)
Credit Application (*PDF Format, 66K)
Terms and Conditions of Sale (*PDF Format, 140K)
Terms and Conditions of Sale
If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such finding will not affect the validity or enforceability of the remainder of these terms and conditions.
If you have any questions, please call us at 888-674-8889 or contact us.
TERMS OF USE
Except as otherwise provided herein, Purchaser's placement of an order for Products confirms its agreement with each of the terms of OSG Terms and Conditions of Use, these Terms and Conditions of Sale and the terms of OSG order acknowledgement and invoice for Products. These Terms and Conditions of Sale apply unless Purchaser has signed a separate purchase agreement with OSG governing Purchaser's purchase of Products in which case the terms of any such signed agreement shall govern. The use of this Site requires the use of a password and user identification number when ordering Products. See My Account for further information. Purchaser represents and warrants to OSG it will restrict the ordering of Products on its behalf to those people within its organization who have express authorization to purchase Products on Purchaser's open account.
PAYMENT TERMS
Payment will be due net fifteen (15) days from receipt on approved credit. Where other payment terms are specified on the Order Acknowledgement, payment shall be made in accordance with those terms and conditions. If your credit has not been established with OSG, terms may be payment in advance or C.O.D. See Credit Application to apply for credit All shipments are F.O.B. factory. A 1.5% per month service charge is added to delinquent accounts. In the event that it becomes necessary for OSG to incur collection costs or institute a suit to collect any amount due and payable, the customer (Buyer) agrees to pay such additional collection costs, charges, and expenses, including attorney's fees if the account is placed in the hands of an attorney or an agency for collection. Prices are subject to change without notice. Cancellation of orders is subject to approval by OSG. A minimum of 30% restocking/service charge will be applied.
SALES TAX
OSG is required to charge applicable state and local tax on items for which sales tax exemption certification has not been previously provided.
RETURN POLICY
No returns will be accepted without prior authorization, and are subject to approval by OSG. If, for any reason, it is necessary to return goods to us, please contact your Customer Service Representative for forwarding instructions. This procedure will prevent delays and enable us to resolve the situation to your satisfaction. OSG is not liable for goods returned without authorization. Any Product which is determined by OSG to be defective in material or workmanship may be returned only in the event a return Product authorization ("RGA") has been obtained from OSG. To obtain a RGA, contact an OSG Customer Service Representative. Any defective Product will be replaced with comparable or replacement product or a refund given in the amount of the purchase price, at OSG option.
DAMAGED GOODS
Unless otherwise specified in this Order Acknowledgement, risk of loss will pass to Buyer only after shipment of the goods by OSG. Should Buyer receive damaged goods, it is imperative that Buyer save all packing materials for inspection by the carrier. Once the goods are turned over to the carrier by us, they become Buyer’s responsibility. While OSG will assist Buyer, all claims should be reported to the carrier immediately. Failure to do so makes Buyer, liable for payments of those goods should damage claims be rejected by the carrier. All claims must be made within 7 days of receipt of goods.
*Note: If you are having trouble reading the PDF file, you can download the free Adobe Reader sotware:
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